Guest Motor Group appoints new marketing manager with fresh vision
Guest Motor Group is pleased to announce the appointment of Emma Brown-Short as Marketing Manager at its West Bromwich headquarters.
Emma’s swift progression within the company, starting as a telesales advisor and advancing to a leadership role in marketing, demonstrates her dedication and strategic vision.
Emma began her journey with Guest Motor Group in July 2021, joining directly after completing Sixth Form. She quickly immersed herself in the world of commercial vehicles, learning the business from the ground up. Her initial role involved connecting with customers on a wide range of services, from sales enquiries to customer care, giving her valuable insight into the company’s approach to customer satisfaction.
Reflecting on her new appointment, Emma said: “I’m so excited to step into this role with Guest Motor Group. I’m looking forward to bringing fresh ideas to our marketing efforts while maintaining the values that make our brand stand out. The opportunity to connect our customers with services that genuinely support their needs, from small business owners to major clients, is what makes this work so meaningful.”
Emma’s experience within the company has uniquely prepared her for this role, particularly her time in telesales, which allowed her to understand both customer needs and the comprehensive offerings Guest Motor Group provides.
Robert Spittle, Managing Director at Guest Motor Group, comments: “Emma’s appointment as Marketing Manager reflects both her talent and our commitment to nurturing growth from within. Her dedication and fresh perspective are invaluable as we continue to strengthen our brand and customer relationships.”
Emma’s leadership style is shaped by her commitment to collaboration and her ability to bring different departments together under a unified vision. She is particularly passionate about representing women in the commercial vehicle industry, encouraging young women considering similar careers. “Being a woman in a traditionally male-dominated field is rewarding. It’s about showing confidence in your work and building respect with the people around you.”
Guest Motor Group is confident that Emma’s experience, dedication, and fresh perspective will bring new momentum to its marketing strategies, supporting the company’s commitment to customer-focused service and innovation.
