Express & Star

Holidaymaker finds his £12,000 Audi 'dumped in muddy field by parking firm'

A car owner from the Black Country claims he returned from holiday to discover a parking firm had dumped his £12,000 Audi caked in mud in a boggy field – despite paying £52 for 'safe and secure' parking.

Published
Last updated
The Audi which is splattered with mud

Chris Holl, from Tipton, resorted to calling the police after claiming he had to wait four hours to be reunited with his car after jetting into Manchester Airport with wife Louise at 3am earlier this month.

The father and grandad of two claims he was horrified after spotting his car in an unsecured field near Manchester Airport alongside 'hundreds' of other vehicles splattered in deep mud.

The 45-year-old even captured the moment two workers appeared to frantically hose his mucky car down before handing the keys over.

Chris and Louise Holl

Civil engineer Chris, said: "I was very angry when I saw the state of my car and where it was parked.

"I kept thinking, 'who in their right mind would dump cars in a field?'"

Chris initially feared his car had been swiped as a carpark worker earlier claimed they couldn't find his keys and offered him a cab home.

But after calling airport police who warned that other holidaymakers had had a similar experience struggling to contact them Chris headed down to the site 1.4 miles away where he discovered his car.

Chris said: "I rang the police and one officer who came out said he didn't want to upset me but one woman had waited for five hours to get her car back.

"When I finally got hold of them I told them I wanted to see my motor – alarm bells were ringing at this stage – he just kept saying 'believe me, believe me'.

"When we got there were tyre tracks all over the place – the mud was a good foot deep – it was absolutely ridiculous.

"My car was in a right state but thankfully there were no scratches on it."

Chris says he booked with Diamond Airport Parking – Meet & Greet, a trading name of service operator Car Park Manchester, through price comparison website Ezybook.

A man who refused to give his name and claimed to be the driver despatch manager for Car Park Manchester said: "The only comment Car Park Manchester is giving [...] he can claim what he likes he has no proof. These are false allegations."

Ezybook has refunded Chris his money and says they have launched an investigation.

A Greater Manchester Police spokesman confirmed they'd been contacted at 6.14am on September 16 and a complaint had been logged, but as no crime had been committed no further action would be taken.

A Trafford Council spokesman said: "The planning enforcement notice stipulated that all cars associated with the unauthorised use of the site for airport car parking be removed from the site by the 23rd August 2017.

"All cars have been removed when council officers have visited the site, in compliance with the requirements of the enforcement notice."

A Manchester Airport spokesman said: "The airport offers a wide range of car parking facilities and is also well connected via public transport.

"If anyone has any doubts about if their car parking is official from Manchester Airport, they can verify it with our customer services team.

"If using a third party provider we'd always recommend using car parks that have achieved the Park Mark status. For anyone affected by rogue meet and greet companies, please report it to Manchester City Council."