Mum of five left in the dark for nearly 24 hours as not-so-smart meter network fails
A Shropshire mother-of-five had to go nearly 24 hours without any electricity as a fault with the smart meter network meant she could not top up her electricity.
Ginny Pallister, 35, who lives on the Rhea Hall Estate in Highley, fears the problem could happen again leaving her unable to cook and care for her children and believes next time it could impact other pre-payment card holders.
On Tuesday, Ginny said she tried to top up her meter at the usual convenience store but said a problem with the network meant her payment would not clear on her pre-payment card.
Ginny, whose children are aged from between 10 weeks to 12-years-old, with one her children suffering disabilities, said: "I topped up on Saturday. But because there was a problem with the system, the top-up didn't work and the electric did not go on.
"So on Tuesday morning around 11am tried again and went to top up at the shop but the electric card was rejected.
