Frustrated patients queue outside surgery in a desperate bid to get an appointment
Frustrated patients have taken a stand at a Sandwell GP surgery in their desperate bid to get appointments booked.
The Oakham Surgery on Regent Road in Tividale saw a queue outside the surgery gates well before opening time on Tuesday.
The sight of people waiting outside the surgery before it opens at 8am has become a regular occurrence, with some people seen setting up deckchairs outside the surgery to make themselves comfortable as they waited.
The surgery has been criticised for long waits to get an appointment, with people taking to the NHS website to post their views and frustrations about the survey in the ratings and reviews section.
One person delivered a one-star rating and said: "If you call to get an appointment, you end up in extremely long queue, only to be finally told no appointments left.
"Advised to use the new online service which at one minute past eight says requests are full.
"Advised by urgent care centre that my blood pressure needs checking by doctor."
Another patient also delivered a one-star rating and said: "Been ringing for appointments for various things the past couple of years, and never able to get one.
"Ring up just before eight and repeat until phone lines are open, and you end up at the end of a long queue (70s, 80s, 90s).
