West Midlands Railway offers season tickets refunds online
West Midlands Railway is encouraging customers unable to travel due to the ongoing coronavirus restrictions to claim their season ticket refunds online.
Following the government advice that only those making essential journeys should use the trains, the operator has changed its usual processes, to make claiming season ticket refunds easier.
WMR has set up a new online form for season ticket holders who purchased their pass at a station to claim.
Andy Camp, commercial director for West Midlands Railway, said: "For the majority of people travelling by train is currently off-limits, so we are doing all we can to make things easier for our customers to claim refunds on tickets they are no longer using.
"By moving the process for obtaining a refund on station-bought season tickets online we are also reducing unnecessary journeys and supporting important social distancing measures."
Visit wmr.uk/coronavirus for more.
