Family accuses Walsall hospital of giving grandmother 'no dignity' and calling her 'a disgrace'
Distressed relatives of a great-grandmother have accused medics of "systematically destroying her and giving her no dignity" during her hospital stay.
Sarah Jeavons claims her family are at the end of their tether regarding the care of her 81-year-old mother, Valerie Sanderson, from Walsall Manor Hospital and has lodged formal complaints.
Mrs Jeavons said there had been lots of "worrying incidents over the course of the last few months" which they claim has made her mother’s health deteriorate.
The family claim they were told by medics that her mum was days from death. They also allege that she was ‘left in her own mess for an hour because she was unable to get to the toilet’.
Mrs Jeavons’ husband Lee – a former Walsall councillor – said a member of staff had even branded her a 'disgrace' for not making it to the toilet.
Manor Hospital bosses said they were sorry to hear the family had a poor experience, adding the complaint was being investigated.
Mrs Sanderson was originally taken into the Manor in January, suffering from sepsis, before being released days later following treatment.
She continued to be ill over the coming days and weeks resulting in her being taken back to hospital on a number of occasions.
