New health text service launched for young people in Wolverhampton
A new text messaging service has launched for young people to get direct access to expert health and wellbeing advice via their mobile phone.
The Royal Wolverhampton NHS Trust (RWT) has launched ChatHealth, which enables young people aged 11 to 19 to message a school nurse.
They can then get confidential advice and support on a range of health and wellbeing issues, such as anxiety, bullying, relationships or staying healthy.
School nurses will also be able to put young people in touch with other NHS or support services that can help.
Kate Shaw, deputy chief operating officer at RWT, said: “We are very excited to launch our ChatHealth text messaging service for young people in Wolverhampton. The impact of coronavirus has meant there has never been a more challenging time for young people.
“With many young people not returning to school until September, ChatHealth will enable them to share their worries in confidence with a school nurse who can quickly provide advice and signposting to help prevent any problems becoming worse.”
Councillor Jasbir Jaspal, cabinet member for public health and wellbeing at Wolverhampton Council, added: “Having seen ChatHealth work successfully in other areas across the country, we are delighted to be able to launch the service for young people in our city.
“Being able to quickly text a school nurse for advice and support will make a big difference to 11-to-19 year-olds who are perhaps struggling with issues, especially in the current climate. It will also help young people who may not be comfortable talking about issues face to face.”
ChatHealth works by messages being sent to a dedicated number, 07507 332631, which are delivered to a secure website. Messages are read by a school nurse.
