Birmingham New Street one of the worst stations for late trains
Birmingham New Street has been named as one of the worst railway "blackspots", identified where services frequently fail to run on time.
Passengers using Manchester Oxford Road suffer from the worst punctuality out of all the stations analysed by consumer group Which?.
Joint third on the list was Birmingham New Street and Gatwick Airport stations, where 60 per cent fail to run to schedule.
At Birmingham New Street, passengers using CrossCountry and Arriva Wales Trains (which has since changed to KeolisAmey since mid October) had the roughest ride with 66 per cent and 65 per cent late or cancelled respectively.
The study analysed data from website On Time Trains to reveal the proportion of trains which were at least one minute late or cancelled from the 10 busiest stations in London and the 20 busiest stations outside London since the start of 2018.
Last month the Government commissioned a review of Britain's railways which will consider all parts of the network, including accountability, the franchising system and value for money.
New timetables introduced in May saw widespread disruption to services in the south-east and north of England.
Which? managing director of public markets Alex Hayman said: "Passengers have told us reliability is hugely important to them. People have been left deeply frustrated at the unacceptably high levels of delays and cancellations which impact on their everyday lives.
"Passengers must be at the centre of the forthcoming Government rail review, it must look at performance targets to drive improvements in punctuality and reliability for passengers.
"The review must not be used as an excuse to delay real action to improve passengers' experiences on the trains today. As a first step, the Government must introduce fully automatic compensation, ensuring more passengers get the money they are owed."
At Manchester Oxford Street more than two-thirds (68 per cent) of trains have been late of cancelled since the beginning of the year, according to the research.
This was even worse at peak times, with more than three-quarters (77 per cent) of trains not departing or arriving as scheduled.
The station is served by Northern, TransPennine Express, East Midlands Trains and Transport for Wales services, to destinations including Liverpool, Newcastle and Norwich.
York station saw the second worst performance out of those ranked, with 65 per cent of trains departing or arriving late, or cancelled.
- Here are the stations included in the report, with the proportion of trains delayed or cancelled:
Outside London:
1. Manchester Oxford Road 68 per cent
2. York 65 per cent
3.= Gatwick Airport 60 per cent
3.= Birmingham New Street 60 per cent
5. Bristol Temple Meads 58 per cent
6. Manchester Piccadilly 56 per cent
7. Sheffield 54 per cent
8. Manchester Victoria 51 per cent
9. Woking 50 per cent
10. Liverpool Central 49 per cent
11. Liverpool Lime Street 47 per cent
12. Reading 46 per cent
13.= Cambridge 45 per cent
13.= Leeds 45 per cent
15. Guildford 43 per cent
16. Edinburgh 42 per cent
17. Cardiff Central 40 per cent
18. Glasgow Queen Street 39 per cent
19. Glasgow Central 34 per cent
20. Brighton 26 per cent
Inside London:
1. Clapham Junction 54 per cent
2. London King's Cross 45 per cent
3. London Victoria 44 per cent
4. Stratford (London) 41 per cent
5. London Bridge 40 per cent
6. London Waterloo 39 per cent
7. London Paddington 38 per cent
8. London Euston 33 per cent
9. London Liverpool Street 32 per cent
10. London St Pancras (Intl) 30 per cent
