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Wolverhampton T-Mobile users hit by signal problem

Dozens of T-Mobile customers in Wolverhampton have been left without a signal for around a week after service units went down – as widespread O2 network problems affecting people across the country continued today. 

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Dozens of T-Mobile customers in Wolverhampton have been left without a signal for around a week after service units went down – as widespread O2 network problems affecting people across the country continued today.

Between the city centre and Parkfields, people with T-Mobile phones have been hit by a service blackout.

The fault is not linked to the failure of O2's network which started early yesterday afternoon. Engineers were gradually restoring those services this afternoon.

Tajinder Singh, from Stafford, who runs the post office in Dudley Road, Blakenhall, said his T-Mobile phone didn't work in the area, with staff reporting similar problems – and he said his elderly and disabled mother had been unable to contact anyone since Thursday last week.

"We have been having extreme difficulties – it has been horrendous," said Mr Singh, aged 40. "It just flashes up on my phone as 'error in connection' as soon as I leave Bilston and start heading for Parkfields."

T-Mobile spokeswoman said work was under way on some of the service cells in the region, which was affecting signal in some areas of the city including WV2 and WV4 postcodes.

"We are aware there are coverage issues affecting T-Mobile customers in certain areas of Wolverhampton," she said. "We are working to resolve the problem as quickly as possible and apologise for any inconvenience caused."

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