'Inadequate' Wolverhampton nursing home fails to improve after a year of special measures

The latest inspection at Parkfields Nursing Home in Wolverhampton Road East, Wolverhampton, found that residents were not given enough to drink and were not being moved safely.

The Care and Quality Commission deemed the home inadequate on inspections in June and November last yeart and January this year.

Inspectors found that the home was 'inadequate' in maintaining safety and in being well led.

It also required improvement in being caring, responsive and effective.

The report on the findings of the inspectors, published on April 29, states that the home breached 'safe care and treatment of people who used the service.'

It said: "We found moving and handling practices were not always appropriate and may have put them at risk."

One resident is believed to have received a 'significant injury' at the home, which the report states: 'was very possibly, although not conclusively, due to the use of an inappropriate lifting sling'.

The report goes on to state that some of the people they spoke to felt there were occasions 'where staff did not show them respect or promote their privacy and dignity.

Those living the home did not have as much to drink as they were meant to and some staff did not support people in a way that was caring.

The home remains in special measures, which will be in place until the regulator carries out another inspection in around six months time to see if standards have improved.

Balbar Kaur, staff nurse at the home, who had worked there for seven years said: "We cannot force people to drink if they don't want to drink. It's about respecting their personal choice, some people have capacity so we can't just make them drink if they don't want to.

"I don't think it's far. It feels like the CQC is picking on us when the staff work really hard. It's not a nine to five job, it's a 24 hour all round the clock job, and there seems to be much expectation on us.

"We can make mistakes, we're all human, but we've never had anyone sent to hospital from being dehydrated or anything like that.

"This is a good home, all the residents look presentable and well-looked after and you can see a difference in this home in comparison to some others which are not as good."